Joyce Cress

I was in a tight spot, my sink was leaking and the faucet wouldn’t turn on. I called West End and they told me they’d be at my house in 30 minutes. 45 minutes later Johnny arrives. He was super pleasant and very professional. We had great conversations and he fixed everything so quick. The price point was extremely fair and the quality was amazing. Whether you supply them with what you have or they supply you it will still be amazing. Johnny if you’re reading this I really appreciate everything you did. I can’t compliment you and the company you’re with enough. If I could give you 6 stars I will. If anyone asks for a plumber or an ac company, West End will always be my recommendation. Thanks again!!! Y’all were amazing.

West End plumbing delivered impeccable plumbing service to our home. Provided us with knowledge about how to fix and care for our plumbing. The initial diagnosis was a leaky pipe which they would have to tear apart our wall to replace the piping. Mike though saw it was new piping, ran a bunch of tests which saved us over a thousand dollars as there was no leak and didn’t have to tear apart out wall. So thankful for that. Didn’t charge us for anything we didn’t need. Punctual for service. No gimmicks. Star service and will use again!! Mike and Justin were professional and very thorough.

West end bailed me out of a jam. I’m so glad I had their number handy when I broke my outside water hose bib on a Saturday. They came out and fixed it within 2 hours of me calling them. The guy was very nice and professional. Thanks so much

I had 2 toilets installed by a plumber that did not install them properly. The toilets were moving. I called West End Pluming to help me solve the problem. They sent Gary to my home the next day. Within a few minutes he knew exactly what to do. During these times it's wonderful to meet someone who is honest and takes pride in the work that they perform. Gary is professional, extremely knowledgeable, and very conscientious about his work. I immediately scheduled an appointment to install another toilet in my 3rd bathroom. Gary thank you for being a member of the " A " team!! The owner Adam is also very helpful and informative a well as the girls that schedule your appointment and keep you up to date on the plumbers arrival time.

Thank you Gary you’re the best !! I can always count on you 😊 Had a water leak within a wall and a lot of water came through. I called West End. Gary responded, fixed the leak gave me a good price and is very professional ,and explains everything, takes pictures and is very reassuring. Also like that West End gives me the appointment with a window of time and then calls me back when they are on their way. Love that professionalism. I will continue to use them in the future. Thank you.

We had a toilet that was not working properly. For the first time I called West End and got the office on the phone and not some call center. Jane, who answered the phone, was very understanding and helpful and she scheduled an appointment for the next day. I received a confirming call in the morning and service person Johnny arrived as specified. He was pleasant, professional and meticulous. He wasn't going to leave until the toilet was working perfectly. The work was good and the price was fair. This was our first experience with West End and it won't be our last.